Privacy Policy
Last Updated: 07.08.2025
- Introduction InvestaLink (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and app (the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy.
- Who We Are Investalink Ltd, Suite A 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. Hello@investalink.co.uk.
We are the Data Controller responsible for your personal data. This means we determine the purposes and means of processing your personal data.
- What Personal Data We Collect We collect various types of personal data to provide and improve our Service.
- a) Information you provide to us:
- Account Information: When you register for an account, we collect your name, email address, phone number, and password.
- Profile Information: For Sourcers, this may include company details, professional qualifications, and a profile description. For Investors, this may include investment criteria and preferences.
- Financial Information: We collect payment details (such as credit or debit card information) to process subscription payments for Sourcers. We do not store full payment card details; these are handled by our secure, third-party payment processor.
- Deal Information: As a Sourcer, you will provide details about property deals, which may include location, financial figures, and other relevant data.
- Communication: We collect information you provide when you communicate with us, such as when you contact customer support.
- b) Information we collect automatically:
- Usage Data: We collect information about how you access and use the Service, such as your IP address, browser type, operating system, and the pages you visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can manage your cookie preferences through your browser settings.
- How We Use Your Personal Data We use your personal data for the following purposes, based on the lawful bases set out in the UK GDPR:
- To provide and maintain the Service: We use your data to create and manage your account, allow you to post deals (as a Sourcer), and view deals (as an Investor). Lawful Basis: Performance of a contract.
- To process payments: We use your financial information to process subscription fees for Sourcers. Lawful Basis: Performance of a contract.
- To communicate with you: We use your contact information to send you updates about the Service, respond to your inquiries, and provide customer support. Lawful Basis: Performance of a contract and/or Legitimate Interests.
- To improve and personalize the Service: We analyze usage data to understand how our users interact with the platform and to develop new features. Lawful Basis: Legitimate Interests.
- To ensure security and prevent fraud: We use your data to protect the integrity of our platform and to identify and prevent fraudulent activity. Lawful Basis: Legitimate Interests and Legal Obligation.
- For marketing purposes: With your consent, we may use your information to send you promotional materials about our services. Lawful Basis: Consent.
- How We Share Your Personal Data We do not sell your personal data. We may share your information with the following third parties:
- Other Users: When a Sourcer lists a deal, certain information is visible to Investors. When an Investor expresses interest in a deal, their contact information may be shared with the Sourcer to facilitate communication.
- Service Providers: We use third-party companies to perform services on our behalf, such as payment processing, web hosting, and analytics. These providers are only given the information they need to perform their functions and are contractually obligated to keep your data confidential and secure.
- Legal and Regulatory Authorities: We may disclose your personal data if required by law or in response to a valid request from a government authority or court.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owner.
- International Data Transfers Your personal data may be transferred to, and processed in, countries outside the UK. When we transfer your data, we will ensure it is protected by appropriate safeguards, such as using approved standard contractual clauses or ensuring the recipient country has an adequate level of data protection.
- Data Security We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
- Data Retention We will retain your personal data for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Your Data Protection Rights Under the UK GDPR, you have the following rights regarding your personal data:
- The right to be informed: You have the right to be informed about how your personal data is collected and used. This policy serves that purpose.
- The right of access: You have the right to request a copy of the personal data we hold about you.
- The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- The right to erasure (“right to be forgotten”): You have the right to request the deletion of your personal data, subject to certain legal obligations.
- The right to restrict processing: You have the right to request that we limit the way we use your personal data.
- The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- The right to object: You have the right to object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at the email address provided in Section 2. We will respond to your request within one month.
- Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
- How to Complain If you have concerns about our use of your personal data, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
- Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: hello@investalink.co.uk